FOR ALL STANDARD DELIVERY PURCHASES, IT WILL TAKE 3-4 BUSINESS DAYS FOR ORDER PROCESSING
Thank you for shopping with Liquid & Lace Inc. While we hope that you will love your merchandise if for any reason you are unsatisfied with your purchase, we will gladly exchange or provide merchandise credit for your unworn/unwashed items within 30 days of the shipment date. We do not offer refunds for any reason.
The following items are final sale and will be denied for exchange or credit:
-Items that are worn, washed or altered including items returned with deodorant, makeup, smoke, perfume and/or stains.
-Items without tags, this includes liners on all bikini bottoms.
-Exchanges received after 30 days of the original shipment date
In order to do an exchange, please email us, and we will assign you a Return Authorization Number. This number should be clearly written on the front of the package you return to us. Please fill out the exchange form attached to your receipt, and indicate what items you are returning as well as what you would like in exchange.
You are responsible for the shipping and handling of the returned item. Original and return shipping fees are non-refundable. We do recommend sending your package via a prepaid, insured, traceable method to ensure a safe and documented delivery.
Once we receive your return package, please allow 14 business days for your return to be processed. We do charge $5.99 for return shipping costs. You will receive an email confirmation when your refund has been processed.
If you choose to receive a merchandise credit you will receive an email with your credit value that can be redeemed online. Please note online credits cannot be transferred to our in store partners.
Liquid & Lace Inc. guarantees its clothing to be free from damage or manufacturer defect for the first 30 days from date of order as long as you follow our care instructions. Liquid & Lace’s suits are very delicate and experience normal "wear and tear" over time. If you receive a damaged or defective item, please notify us within 5 days of receiving your merchandise and we will happily exchange the unwashed/unworn item for the same item at no additional cost. Please contact Liquid & Lace for damages that occur after 30 days for more information and pricing. We are generally only able to repair items within 6 months after purchase, as we may not have the hardware to make replacements after this time period. Items being returned for repair MUST BE CLEAN upon receipt. Soiled damages will be returned to owner as is.
Liquid & Lace merchandise are constructed of the finest imported fabrics and trims that are extremely delicate in nature. Many of the suits are similar to fine lingerie and must be cared for in the same manner. While ALL of the suits can be worn in water, they are not intended for strenuous physical water activity or long periods of time in heavily chlorinated water. All swimwear should be hand washed in cold water with very mild soap (such as specialty lingerie detergent). Lie flat or hang to dry. DO NOT USE WOOLITE!
Ship your package prepaid and insured, for your protection, in case of loss to:
Liquid & Lace Inc.
3565 Las Vegas Blvd S. #119
Las Vegas, NV 89109